Comments on Deep Fried Brain Project - PM Certification Exam Prep Blog: Perform Quality Control vs. Verify Scope

Usually QC comes before Verify Scope. QC is about ...

2012-01-26T12:15:13.274+08:00

Usually QC comes before Verify Scope. QC is about keeping the defects from reaching the hands of the customer.

Speaking from my IT experience, we do unit testing, functional testing, etc. (Quality Control), before we invite the user for User Acceptance Testing (Verify Scope). Any UAT issues will result in change requests. When UAT is successfully completed, the customer gives a formal sign-off on the deliverables.

However, sometimes we do invite customers for "early exposure", for getting early feedback on the system even before QC is done, but that's not Verify Scope. At the end, there's still a formal User Acceptance Testing (Verify Scope).

Feel free to share your own experience.

BR.

Hello Rajesh, Technically speaking, you can updat...

2012-01-26T12:03:21.555+08:00

Hello Rajesh,

Technically speaking, you can update the Project Management Organizations Process Assets any time during the project.

Similarly, EEFs, and OPAs should be taken into account in all processes (even PMBOK Guide 4 says so).

Now why Project Management Plan Updates and OPA Updates are listed as Outputs on some processes and not others, can only be explained clearly by people who helped draft the standard. I can only try to explain the way I understand it.

Verify Scope is about getting customer sign-off on deliverables. If you find that you did Glossy, when customer wanted Matte, then you have Quality Control and Assurance issues, and it should have been caught in Quality Control. If you still find problems during Verify Scope, you'll raise Change Requests. Based upon the outcome of the Change Requests, you may update Project Management Plan, lessons learned etc.

Hope that helps.

BR.

Just a point in case - "Verify Scope" s...

2012-01-24T17:53:29.405+08:00

Just a point in case - "Verify Scope" should be substantiated with "with Actual Deliverables".

I would rather verify the scope with my customer - ( Matte / Gloss paint in this case ) even before I have implemented it.

Hence I would verify the scope usually before Performing Quality Control.

Hello Harwinder, I am getting confused on why '...

2012-01-23T23:10:58.826+08:00

Hello Harwinder,
I am getting confused on why 'Verify Scope' does not output the PMP updates and OPA updates.
When there is a CR raised internally, there needs to be a work done. That would change our current plans - Cost Management Plan, Project Schedule, Quality Management Plan and Risk.
We may also ponder over why we did Glossy when the customer asked for Matte. Do we need to document the Lessons learned of OPA?
Why has PMBOK missed this two for 'Verify Scope' when they are output for the rest of the Monitoring and Control process?

Regards,
Rajesh

Good catch, Thumbelina :) It has been corrected ...

2011-11-23T19:07:26.589+08:00

Good catch, Thumbelina :)

It has been corrected now.

Thanks for pointing it out. I guess most people don't bother to .. that's probably the reason that it has been reported after 2 years!

Thanks again.

Point # 2- A small typo..Quality and scope managem...

2011-11-23T18:41:47.524+08:00

Point # 2- A small typo..Quality and scope management are knowledge areas and not process groups,

Great Job.

2011-10-21T12:29:58.056+08:00

Great Job.

Hi there Harwinder, Godbless u for sharing.Your e...

2011-09-25T05:59:05.983+08:00

Hi there Harwinder,

Godbless u for sharing.Your explanation on perform quality control and verify scope was just excellent!

amazing explanation

2011-09-13T18:47:56.204+08:00

amazing explanation

Thank you so much. Explanations are very simple an...

2011-07-19T03:58:03.380+08:00

Thank you so much. Explanations are very simple and anybody can easily understand in the first attempt itself

So much positive feedback and appreciation. I'...

2011-07-07T23:58:18.036+08:00

So much positive feedback and appreciation. I'm overwhelmed. Thanks everyone.

Harwinder, Really useful and excellent. Simply su...

2011-07-07T23:53:42.074+08:00

Harwinder,
Really useful and excellent. Simply superb

Regards,
Mathan

Hello Poorhouse Dad, Thanks for your feedback. ...

2011-04-30T20:33:10.346+08:00

Hello Poorhouse Dad,

Thanks for your feedback.

I tried my best to explain the way I understood it, but there's always room for improvement.

Best regards.

Sorry, that's about as linear as the PMBOK, wh...

2011-04-27T14:51:58.447+08:00

Sorry, that's about as linear as the PMBOK, which has the consistency of oatmeal with raisins in this area. PMBOK convolutes verbs and adjectives verify, verified, validate, and validated. For example, the Verify Scope process aligns with the definition of 'validation'. Look it up in the Glossary! One input to Perform Quality Control is 'validated' products, meaning products that satisfy the requirements, which aligns with the definition of 'verification.' I need an explanation that untangles these paradoxes rather merely reinforces them. Could you straighten this out, and diagram the full procession of these terms for those of us who learn better from block diagrams than from stories? Thanks.

Hello Sir Chawlz, Sorry for the late response. I&...

2010-05-16T21:56:53.779+08:00

Hello Sir Chawlz,

Sorry for the late response. I've been busy with some personal matters for the last few weeks.

I think it would be good to know the names also.

Good luck.

For the PMP exam, do you have to know the names of...

2010-05-14T08:02:57.080+08:00

For the PMP exam, do you have to know the names of the people who developed QA theories (Duran, Demming, etc.) or just the theories themselves. My course went over both but my practice book only covers the theories and says that's all you need.

Thanks ShK and others for your feedback. Such comm...

2010-04-13T19:02:00.773+08:00

Thanks ShK and others for your feedback. Such comments keep me motivated :)

Hi Harwinder, I have recently become aware of you...

2010-04-13T18:55:36.654+08:00

Hi Harwinder,

I have recently become aware of your blog. Brilliant! I should say! All the confusing terminologies of project management are well explained with easy to understand examples.

Well done! Any PMP aspirant who visits your blog will definitely get a chance to deepen his/ her understanding of the subject and will certainly gain confidence to approach the PMP exam.

Thank you so much!

Best Regards,
ShK.

Thanks, it has explained things well.

2010-03-21T03:56:44.758+08:00

Thanks, it has explained things well.

@ Anonymous: Product Quality, as the name suggest...

2010-02-06T16:59:20.641+08:00

@ Anonymous:

Product Quality, as the name suggests, focuses on the quality of the "product" of the project. It is measured in terms of the degree to which the product conforms to customer's requirements.

Whereas, Project Quality focuses on the quality of "project management processes". It is measured in terms of the degree to which the project meets its objectives (scope, time, cost, quality etc.).

Thanks.

A good article on difference between standarad and...

2010-01-24T03:05:24.287+08:00

A good article on difference between standarad and regulation

http://www.intellisoft.com.sg/pmp/difference-between-standand-regulation-for-pmp-exam/

Sir, Please can you explain with example fpr diffe...

2010-01-24T02:08:52.284+08:00

Sir,
Please can you explain with example fpr difference between product quality and project qaulity

Excellent..pretty much clear on both process

2010-01-18T17:17:48.785+08:00

Excellent..pretty much clear on both process

Dear Sir, Your explnation is great. I read your b...

2009-12-18T05:58:57.613+08:00

Dear Sir,

Your explnation is great. I read your blog regularly and also recommended to my friends.

Regards,
SKamath

One thing to keep in mind with the house example. ...

2009-12-04T21:35:25.460+08:00

One thing to keep in mind with the house example. One could say at the point he glossy paint was installed, it met the QC standards by protecting the wall. (i.e. same function as flat paint).

Thus in that example the painted room would pass QC, but NOT pass Verify scope.